FREQUENTLY ASKED QUESTIONS
Q: What the heck, I'm not a zero, why has my handicap been reduced?
A: Please refer to our Handicap Policy page.
Q. When can I cancel and still get a full refund?
A. Cancellations made outside of 10 days of a tournament will receive a full refund, less a $5.00 processing fee (that the club paid the credit card company for your initial signup). Cancellations within 10 days of a tournament will not be refunded, whether or not you are replaced by somebody on the waitlist.
Q: What position am I on the waitlist?
A: Go to the tournament page in question. Click on "Players". Scroll down and you'll see the waitlist.
Q: What flight am I in? What tee box am I on?
A: Tee times are usually posted at least 48 hours before the tournament. You'll find all of your info on the tee times page.
Q: The registration page isn't taking my credit card payment?
A: Make sure you have "United States" selected in the drop-down menu. Other times you may just have to change "Street" to "St." or change your name from "David" to "Dave." In other words, just jiggle up a couple of things, and sooner or later it will take. Although a few players have had initial problems with the signup form, eventually all of them were able to get through.
Q: What's the difference between skins and scrip?
A: Scrip (not script) is earned by placing in a tournament or winning a closest to the pin contest. Any time you enter a tournament, you are eligible to win scrip. Skins is an additional payment option. For more on scrip and skins, visit this page.
Q: I'm not getting emails, how do I fix it?
A: Go here and follow the instructions.
Q: Do I post my own scores after a tournament?
A: No, when the club makes your tee time, we will post your scores. When you make your own tee time you post your scores.
Q: What is live scoring?
A: All of our tournaments feature live scoring. Somebody in your foursome needs to input scores into the app. If your scores are not in the app, or if they don't match the paper card, you will be DQ'd. Ask another member for help if you are having any trouble.
Q: What's the max score I can take on a hole?
A: There is no max score you can take on a hole, there's just a max score you can post after the round. If you take a nine on a hole, write nine on your card and in live scoring, but when you post your score take any strokes off that are above net double bogey.
Q: When does my membership expire?
A: One year from when you joined the club. The SCGA will send you a reminder, so make sure you have your email address on file with the club.
Q: I'm a senior, how do I make sure I get a senior discount when I join the club?
A: Email Thor with your LA City Senior Card number.
Q: What's my Club Index?
A: Go here to check your Club Index.